Customer-Centered LegalTech - Automated Analysis of Standard Form Contracts
Customers are regularly confronted with complex standard form contracts, especially online. Most of the time, customers do not read these contracts at all and even if they try, they are not always able to understand them. In this paper, we present a technological approach to address this imbalance of powers between customers and companies and a prototypically implementation which analyses, assesses, and summarizes terms of services from German web shops.
http://jusletter-it.weblaw.ch/issues/2018/IRIS/customer-centered-le_86c0d312a1.html
| Attribute | Value |
|---|---|
| Address | Salzburg, Austria |
| Authors | Dr. Daniel Braun , Elena Scepankova , Patrick Holl , Prof. Dr. Florian Matthes |
| Citation | Braun, D.; Scepankova, E.; Holl, P.; Matthes, F.: Customer-Centered LegalTech: Automated Analysis of Standard Form Contracts. IRIS: Internationales Rechtsinformatik Symposium, Salzburg, Austria, 2018. |
| Key | Br18c |
| Research project | Software Aided Analysis of Terms of Services (SaToS) |
| Title | Customer-Centered LegalTech: Automated Analysis of Standard Form Contracts |
| Type of publication | Conference |
| Year | 2018 |
| Publication URL | http://jusletter-it.weblaw.ch/issues/2018/IRIS/customer-centered-le_86c0d312a1.html |
| Acronym | IRIS 2018 |
| Project | |
| Team members |