Bu09n - A Concept and Service Based Analysis of Commercial and Open...
Abstract
There is a growing market for integrated web-based tools to support team collaboration and knowledge management within enterprises. The goal of this paper is to provide a detailed analysis of their concepts and services. We examine seven Enterprise 2.0 tools in detail and derive a unifying multi-dimensional classification and evaluation framework. For each dimension we identify several technical criteria to characterize the functional capabilities of a given tool. Based on this schema we provide a detailed description of the following commercial and open source tools:
Alfresco Share, Atlassian Confluence, GroupSwim, Liferay Social Office, Microsoft Office SharePoint Server, Socialtext, Tricia. This work contributes to a better technical understanding of this emerging family of enterprise applications, highlights strengths and weaknesses of existing tools and identifies areas for further system research and development.
| Attribute | Value |
|---|---|
| Year | 2009 |
| Key | Bu09n |
| Address | Madeira, Portugal |
| Authors | Thomas Büchner , Dr. Christian Neubert |
| Citation | Büchner, T.; Matthes, F.; Neubert, C.: A Concept and Service Based Analysis of Commercial and Open Source Enterprise 2.0 Tools. In: International Conference on Knowledge Management and Information Sharing, Madeira, Portugal, 2009 |
| Title | A Concept and Service Based Analysis of Commercial and Open Source Enterprise 2.0 Tools |
| Research project |