Competence Center: IT Value Innovations for Industry Challenges

Strategic innovation partnership between Siemens IT Solution & Services (SIS) and the Faculty of Informatics at Technische Universität München (TUM)


Initial Situation

Growing Complexity, the often to low utilization ratio oft the IT-infrastructure and the calls for Innovations and IT-Business Alignment of the customers belong to the current challenges for IT-Service providers.

Project Aim

The Competence Center „IT Value Innovations for Industry Challenges“ investigates innovative IT-Services in dynamic value creation networks. Therefor SIS and TUM have announced a strategic innovation partnership for three years.


Specific projects on topics such as Sourcing and Governance of external IT-Service providers, value flow analysis in the IT-provisioning market, Cloud Computing value networks, and IT-Service management challenges are in the focus of the competence center.

In this context the Chair for Information Systems works especially on two topics:

Value Networks in Cloud Computing:

Cloud Computing is a new IT-provisioning-model, in which hardware resources and software applications are provided as a service over the Internet. This leads to changes in the classical IT-Service business. Therefore, the effects of Cloud Computing on the IT-Service value network are analyzed and innovative cloud-based applications are examined.

Management of Outsourcing relationships:

For most IT-Services outsourcing ventures, detailed outsourcing contracts and specified SLAs are often not enough for a successful management and for the governance of an outsourcing relationship. The focus of this research activity is on the post-contract management and the development of a continuous customer-vendor-relationship.


Scientific Partners

Technische Universität München, Institute for Informatics: Working committee of the professors Bichler, Krcmar and Matthes

Business Partners

Siemens IT Solutions and Services GmbH
(Acquisition of Siemens IT Solutions and Services by Atos in 2011)

Additional Information


Dr. Setefanie Leimeister
Dipl.-Wirtsch.-Inf. Markus Böhm