Picture of Simon Fuchs

Simon Fuchs, M.Sc.

Postal address

Boltzmannstr. 3
85748 Garching b. München

  • Phone: +49 (89) 289 - 17641
  • Room: 8101.02.217
  • s.t.fuchs(at)tum.de

Educational Background

  • M.SC. in Physics (Ludwigs-Maximilians-Universität (LMU) München)
  • B.SC. in Physics (Ludwigs-Maximilians-Universität (LMU) München)

Work Experience

Research Interests

  • ERP Systems
  • Artificial Intelligence
  • Artificial Neuronal Networks
  • Big Data
  • Hardware Architecture
  • Support Ticket Systems
  • IT Service Management

Research Projects


  • Fuchs, Simon; Schnellbach, Janik; Schmidt, Lukas; Wittges, Holger: Data Annotation for Support Ticket Data: A Literature Review. 57th Hawaii International Conference on System Sciences, 2024Oahu, Hawaii, USA more…
  • Fuchs, Simon; Böllhoff, Julian; Andraichuk, Valeriya; Wittges, Holger;: Towards an automated SAP service desk -Alignment of technical projects with a business perspective. SAP Academic Community Conference 2023 (D-A-CH), 2023München, Deutschland more…
  • Fuchs, Simon; Drieschner, Clemens; Wittges, Holger: Improving Support Ticket Systems Using Machine Learning: A Literature Review. 55th Hawaii International Conference on System Sciences (HICSS), 2022Maui, USA more…
  • Fuchs, Simon; Wiehl, Nathalie; Wittges, Holger; Krcmar, Helmut: Towards an Automated SAP Service Desk – Design and Implementation of a Prototype Machine Learning Classifier for Support Tickets on a Small Data Set. SAP Academic Community Conference 2022 DACH, 2022Magdeburg, Deutschland more…
  • Drieschner, Clemens; Fuchs, Simon; Kulikov, Alex; Vilser, Michael: Chatbot Development on the Example of SAP & IBM Conversational AI. SAP Academic Community Conference 2022 DACH, 2022Magdeburg, Deutschland more…
  • Shouman, Omar; Fuchs, Simon; Wittges, Holger: Experiences from Teaching Practical Machine Learning Courses to Master's Students with Mixed Backgrounds. ECMLPKDD 2021 Workshop TeachML, 2021Online more…