Picture of Julia Hein

M.Sc. Julia Hein


Postal address

Boltzmannstr. 3
85748 Garching b. München

  • Phone: +49 (89) 289 - 19539
  • julia.eggers(at)tum.de

Educational Background

  • M.Sc. in Information Systems (Technische Universität München/Tongji University Shanghai)
  • B.Sc. in Information Systems (Technische Universität München)

Work Experience

  • Celonis SE, Munich, Germany (Master Thesis)
  • Senacor Technologies AG, Munich, Germany (Business IT Consulting)
  • Dr. Ing. h. c. F. Porsche AG, Stuttgart, Germany (Smart Mobility & Mobility Concepts)
  • Allianz Technology SE, Munich, Germany (IT Architecture Management)
  • Thomson Reuters (Professional Deutschland) GmbH, Munich, Germany (Software Testing & Documentation)

Research Interests

  • Organizational Impact of Big Data Analytics
  • Process Mining
  • Robotic Process Automation
  • Business Process Management

Research Projects


  • Eggers, Julia; Wewerka, Judith; Viljoen, Altus; Krcmar, Helmut: Supporting Subject Matter Experts as Developers: Towards a Framework for Decentralized Robotic Process Automation Development. Hawaii International Conference on System Sciences (HICSS), 2023Maui, Hawaii, USA more…
  • Eggers, Julia; Hein, Andreas; Weking, Jörg; Böhm, Markus ; Krcmar, Helmut: Process Automation on the Blockchain: An Exploratory Case Study on Smart Contracts. Hawaii International Conference on System Sciences 2021, 2021Koloa, Hawaii, USA more…
  • Eggers, Julia; Hein, Andreas; Böhm, Markus; Krcmar, Helmut: No Longer Out of Sight, No Longer Out of Mind? How Organizations Engage with Process Mining-Induced Transparency to Achieve Increased Process Awareness. Business & Information Systems Engineering, 2021 more…
  • Böhm, Markus; Rott, Julian; Eggers, Julia; Grindemann, Philipp; Nakladal, Janina; Hoffmann, Maximilian; Krcmar, Helmut: Process mining at Lufthansa CityLine: The path to process excellence. Journal of Information Technology Teaching Cases 12 (2), 2021, 135-145 more…
  • Eggers, Julia; Hein, Andreas: Turning Big Data into Value: A Literature Review on Business Value Realization from Process Mining. European Conference on Information Systems, 2020Marrakesh, Morroco more…