News from Krcmar Lab

Visiting HICSS 2023

News I17, News Krcmar Lab |

Last week, researchers from Krcmar Lab attended the long-established and famous Hawaii International Conference on System Sciences (HICSS) that took place on Maui, Hawaii.

We had the chance to attend interesting workshops and paper sessions to further develop some ideas within the IS community. We presented and discussed the following research papers:

  • Böttcher, Timo Phillip, Kersten, Tanja, Weking, Jörg, Hein, Andreas, Krcmar, Helmut: The Interdependencies between Customer Journey, Business Model, and Technology in Creating Digital Customer Experiences – A Configurational Analysis at the Example of Brick-and-Mortar Retail. 56th Hawaii International Conference on System Sciences (HICSS), 2023 (Maui, HI, USA).
  • Böttcher, Timo Phillip, Petry, Jana, Weking, Jörg, Hein, Andreas: Balancing on the Triple-Bottom-Line: Tensions in the Success Factors of Digital Business Models for Sustainability. 56th Hawaii International Conference on System Sciences (HICSS), 2023 (Maui, HI, USA).
  • Eggers, Julia; Wewerka, Judith; Viljoen, Altus; Krcmar, Helmut: Supporting Subject Matter Experts as Developers: Towards a Framework for Decentralized Robotic Process Automation Development. Hawaii International Conference on System Sciences (HICSS), 2023 (Maui, Hawaii, USA).
  • Kauschinger, Martin; Vieth, Niklas; Schreieck, Maximilian; Krcmar, Helmut;: Detecting Feature Requests of Third-Party Developers through Machine Learning: A Case Study of the SAP Community. 56th Hawaii International Conference on System Sciences, 2023 (Maui, Hawaii, USA).