Welcome to KrcmarLab
Our research group was founded in 1987 at the University of Hohenheim as the Chair for Information Systems. In 2002, Prof. Dr. Dr. h.c. Helmut Krcmar followed the call of the Technical University of Munich. In October 2020, Helmut Krcmar became Professor emeritus and the former chair became the KrcmarLab. As a research group, KrcmarLab is embedded in the Chair for Information Systems and BPM. Currently, our team consists of 19 members and engages in a variety of research and project work on "IT for matters that matter".
News from KrcmarLab
New article published in Information Systems Frontiers
News I17, News Krcmar Lab |
Abstract: The success of digital platforms can be attributed to the engagement of autonomous complementors as exemplified by e-commerce Content Management System (CMS) platforms such as WordPress and Shopify. Platform owners provide Platform Boundary Resources (PBRs) to stimulate and control complementor engagement. Despite the increasing scholarly interest in digital platform ecosystems, their exact role in facilitating and channeling complementor engagement remains unclear. Therefore, we conducted an embedded case study on CMS platform ecosystems, comprising a total of 24 interviews with platform owners and complementors. We inductively derive five types of complementor engagement and their respective manifestations and two overarching engagement goals of complementors. Moreover, we determine the different types of PBRs utilized, including their critical effects, and distinguish between uniform and individual PBRs reflecting their respective generalizability and scalability. We discuss the findings by introducing the concepts of complementor resourcing and complementor securing and shed light on the standardization-individualization tension of PBRs faced by platform owners.
The full read is available at Springer: https://link.springer.com/article/10.1007/s10796-021-10236-3